Qa taking important steps to prevent the spread of COVID-19

Qa Research is taking a range of steps to ensure that we provide business continuity during the CV crisis and can continue to serve the needs of our clients.

Our priority is to safeguard the health and well-being of our employees and our interviewers, as well as respondents and clients. During this difficult period, we will be following UK Government guidance and that provided by the MRS to ensure our processes and procedures align with the latest advice.

Specifically, we will be doing the following and we do not anticipate significant disruption to our operations at this stage;

  • All employees have been instructed to work from home, where and when this is at all possible – home-working has been a part of our day-to-day processes for many years and we have a suite of technology to enable employees to do this, including remote access via VPN, calls via VOIP and secure laptops.
  • We’re continuing with telephone surveying as planned using home-working for interviewers – on a case-by-case basis we will assess the appropriateness of contacting certain respondent types and discuss each individual project with clients.
  • For both current and future projects, we’re assessing the existing methodologies and where required we’ll suggest alternative approaches (e.g. switching face-to-face to phone; switching to online platforms for focus groups).
  • Employees have been told to only use Skype for Business for meetings or other such arrangements.

If you have any questions or would like any further detail about our procedures then please get in touch. You can do this by emailing info@qaresearch.co.uk or by calling 01904 632039