Privacy notice: Environment Agency External Insights Research
How we use your personal data
We are the Environment Agency, and we have an active working relationship with you to help create a better place for people, wildlife and the environment. We want to hear your views on what it’s like working with us.
We are the data controller for these relationships. A data controller determines how and why personal data (personal information) is processed. Our personal information charter (www.gov.uk/government/organisations/environment-agency/about/personal-information-charter) explains how we deal with your personal information. Go to GOV.UK and search ‘Environment Agency personal information charter’.
Qa Research Ltd. is the data processor for this research. The data processor is responsible for collecting and processing your personal data on behalf of the Environment Agency.
The personal data we collect about you
The personal data we collect includes:
- Your name and email address
- For those who indicate in the survey that they would be willing to participate in follow-up interviews, the above plus a telephone number
Your response to this survey is voluntary and anonymous.
The lawful basis we rely on to process your personal data is article 6(1)(e) of the UK General Data Protection Regulation, which allows us to process personal data when this is necessary to perform a task in the public interest or exercise our official authority.
What we do with your personal data
If you choose to provide your contact details in your survey response, Qa Research Ltd. may use this to contact you to ask for more information. We do not use your personal data to make an automated decision or for automated profiling. We won’t share your personal data without your consent, unless we are required to do so by law.
No personal identifiers will be used in the report. Your data will only be shared between Qa Research and the Environment Agency or Defra. Your results will not be identifiable to the Environment Agency or Defra.
How long we keep your personal data
We will keep your personal data for no longer than reasonably necessary.
Any personal information you provide, your response and any correspondence with Qa Research Ltd. in relation to this survey will be destroyed 12 months after the research has finished. This will be no later than end of March 2026.
Where your personal data is processed and stored
The data for the quantitative survey will be processed and stored on a secure UK-based server.
Contact details
Our Data Protection Officer (DPO) is responsible for independent advice and monitoring of the Environment Agency’s use of personal information.
If you have any concerns or queries about how we process personal data, or if you would like to make a complaint or request relating to data protection, please contact our DPO:
Data Protection Officer, Environment Agency, Horizon House, Deanery Road, Bristol, BS1 5AH, Email: dataprotection@environment-agency.gov.uk
You can find out about your personal data rights from the Information Commissioner’s Office (ICO) at www.ico.org.uk . The ICO regulate the data protection legislation. You have the right to lodge a complaint with them at any time.
This notice was last updated on 12 February 2025.