Evaluating “value for money” in Essex

Essex County Council has asked Qa to conduct qualitative research with members of the Essex Citizens’ Panel to determine what constitutes “value for money”.

The focus groups will help establish residents’ views on the following areas:

  • What they expect from services
  • What value for money would look like to them
  • How they would like information on value for money presented
  • How they make decisions on whether something is value for money or not

Using this information, Essex County Council can begin to improve how it communicates the value for money provided by a given service or product to residents.

For more information on our communities research services contact Becki Jarvis on 01904 632039 or by e-mail: becki.jarvis@qaresearch.co.uk