Northern Power Grid – Green Doctor Programme Evaluation

The Green Doctor programme provides practical support and advice to low income households in Leeds and Bradford on how to be use less energy and reduce costs. Northern Power Grid and Northern Gas Networks (NGN) funded a pilot social programme (between August and October 2015) to test changing the vehicle of referrals to the pre-existing Green Doctor Scheme. The aim of the pilot was to enhance the targeting and identification of vulnerable fuel poor households by linking in with the Trussell Trust foodbank provider and Bradford Children’s Society.

In order to evaluate the impact of the programme Qa Research was commissioned by Northern Power Grid to conduct focus groups with users of the initiative.

Focus groups were conducted with households who have benefited from the scheme and with programme stakeholders such as foodbank volunteers and Children’s Society staff.

The research aimed to identify the following:

  • Extent to which the approach to referrals had been successful in engaging vulnerable poor households with the Green Doctor programme.
  • Key benefits and/or negative effects for the households involved both in terms of the practical help and advice received and any wider, social outcomes, such as improvements to physical/mental health, overall wellbeing, the ability of the household to take control of their finances.

The results are being used to shape the future direction of the programme.

For more information contact kay.silversides@qaresearch.co.uk or call 01904 632039.