Qa to research non-users of libraries

Qa has been commissioned by Barnsley Council to undertake focus groups with non-users of library services.

We will be investigating non-user perceptions of libraries in the area and finding out why they choose not to access the facilities.

During the study we will also discuss potential triggers that could encourage usage in the future.

The outcomes of our analysis and report will be used to inform a Libraries Strategy in Barnsley for 2013.

If you would like to know more about our research with non-users of libraries and other cultural institutions contact Richard Bryan on 01904 632039 or