We help housing providers to improve services to meet the needs of tenants.
We work with a range of public and private sector organisations to help them better understand their tenants’ views to inform a range of initiatives from marketing and communications planning, new service development to the implementation of green / sustainability programmes.
Our research services enable you to:
- Measure and improve tenant satisfaction
- Engage vulnerable or harder to reach tenant groups
- Test and shape new initiatives to maximise impact
- Develop new products and services
- Evaluate the impact of communication campaigns
For more information contact:
Michael Fountain Research Director