We conduct research with visitors, non-visitors and stakeholders that enable destinations, attractions, heritage, leisure and travel based organisations to increase the volume and value of their customer base.

Our tourism and heritage research specialists use a range of bespoke techniques that allow you to:

  • Test new products and services or refine existing ones
  • Increase customer satisfaction levels
  • Attract potential visitors and target hard to reach audiences
  • Measure the effectiveness of marketing campaigns to increase ROI
  • Understand potential customer perceptions and awareness to develop brands
  • Evaluate the impact of a project or campaign

For more information please contact:

Nick How  Research Director
01904 632039