Finding out what makes customers tick

Businesses which treat their customers as one large homogenous mass are failing to spot subtle age, gender,...

Research tailored to your audience’s needs

Evaluating a programme or scheme, particularly one involving young people, requires careful planning and...

Promoting confidence and skills

Some young people need help and support to build their confidence and skills before moving into a job, training or further...

Giving young people a sporting chance

Encouraging young people to re-engage with education and realise their potential is a challenge for policy makers....

Local involvement in service development

A commitment to identifying gaps in educational provision and raising standards is vital for the future...

Restoring a reputation

Schools and colleges sometimes acquire a tarnished reputation which can contribute to falling admissions. Research with parents,...