Quality & Data Security

Two people having a discussion in front of a white board

Qa Research is committed to providing a high quality service to our clients which is underpinned by the following memberships and standards.

MRS Code of Conduct &
Company Partner

All of our research is carried out in compliance with the Market Research Society’s Code of Conduct, which all staff abide by. All reasonable precautions are taken to ensure participants are not harmed or adversely affected as a result of taking part in research. Data provided by participants as well as their identity, is treated in the strictest confidence and all assurances given to participants are fulfilled.

By being an MRS Company Partner, Qa Research is committed to upholding industry standards. MRS Company Partners endorse and support the core MRS brand values of professionalism, research excellence and business effectiveness, and commit to comply with the MRS Code of Conduct throughout their organisation.

ISO 20252

All research undertaken by Qa Research is carried out in compliance with ISO 20252, to which Qa is registered. ISO 20252 is the international standard for organisations and professionals conducting market, opinion and social research. Checks are carried out at each stage of the research process including data collection, analysis and reporting so clients can be confident in the quality of our research data and deliverables. Further information about our compliance with ISO 20252 (the international standard for market and social research) can be found in our Statement of Applicability.

Data Security

Our Information Security policy is supported by Cyber Essentials Assurance – Certificate Number: IASME-A-05116 and is available on request.

MRS Inclusion Pledge

Qa Research has signed the MRS Inclusion Pledge which seeks to ensure that we recognise the importance of equality, diversity and inclusion across our workplace culture and research practices. You can find out more about the Pledge here.

Data Protection

Qa Research Ltd actively complies with the spirit and letter of current Data Protection legislation, including the EU General Data Protection Regulation (2016/679) and the Data Protection Act 2018. Our data protection registration number is: Z8603006.

Our internally appointed DPO liaises with our Directors and IT Manager and advises our researchers on the application of data protection legislation to the research they undertake for our clients. Data protection legislation is covered in MRS Code of Conduct rules and in ISO 20252 requirements; compliance is built into each stage of the research process, including scoping and set up, data collection, data analysis, reporting and publication, and retention and disposal.

Privacy information of the data controller for the research project (usually the organisation commissioning the research) is communicated to participants in a format appropriate to the audience and research methodology. Our Privacy Policy here is provided to participants in addition to the data controller’s privacy information; it covers processing of participant data for quality control purposes.