Derbyshire Dales DC Privacy Information Notice

 

Derbyshire Dales Business Survey 2018

 

Privacy Information Notice

This notice contains information relevant to this research project that has to be made available to you in order to comply with data protection legislation (Privacy Information Notice). It also includes information Qa Research must give you as a member (Company Partner) of the Market Research Society Society (MRS).
 

About this research

Qa Research is undertaking the Derbyshire Dales Business Survey 2018 on behalf of Derbyshire Dales District Council. The survey focuses on need and demand for business accommodation within the district and includes other questions on access to broadband and potential implications for businesses from Brexit. The research findings will be used to help the District Council plan for development and growth, bid for external funding and shape future provision within the Derbyshire Dales.

For more information about the research contact: economicdevelopment@derbyshiredales.gov.uk

Derbyshire Dales District Council is the data controller for this research (Data controllers ‘determine the purposes and means of processing personal data’) – see ‘Contact’ below – and Qa Research is the data processor. Qa Research Ltd is a Market and Social Research Company based in York (company registration 3186539 and registered address: Mill House, North Street, York, YO1 6JD).

The legal basis for this research is public task.

Taking part in this research is voluntary and you have the right to withdraw from the research at any time – see ‘Your rights’ below. If there are any questions that you do not wish to answer, let us know. You can end the interview at any time if you would like to.

This research will collect the views of businesses operating in the Derbyshire Dales using the following methods to collect statistical data and also to explore issues in greater depth:

  • telephone survey
  • online survey (for those unable to be contacted by phone / preferring to complete the survey online)

 

How your data will be used

 

For research purposes:

The research will be carried out according to the Market Research Society’s Code of Conduct and all your answers and information you provide will be treated as confidential in accordance with the Data Protection Act and GDPR legislation. Your answers will not be linked to your company unless you have given permission for this to happen;

  • If you give your permission when asked during the interview or when completing the survey online, Qa Research will pass your answers and name, phone and email address onto the District Council to be used for the sole purpose of contacting you to discuss specific points you have raised in your survey response. Any research reports will only contain anonymous data (which means you will not be named, nor identifiable from any opinions you gave). Derbyshire Dales District Council and Qa Research will only keep your personal data for as long as it is needed and will delete it within 1 month of the end of this research project.
  • If you did not give your permission when asked during the interview or when completing the survey online, your identity and personal details will only be accessed by Qa Research for the purposes of this research project. Derbyshire Dales District Council will not receive any data that could allow you to be identified. Qa Research will only keep your personal data for as long as it is needed and will delete it within 1 month of the end of this research project.

 

For quality control purposes:

Qa Research will check the work of its interviewers and recruiters to ensure they are following the MRS Code of Conduct, and to comply with the requirements of the International Standard for Market and Social Research, to which Qa Research is registered. For quality control purposes, Qa Research is the data controller for personal data collected and the lawful basis for using your data in this way is Qa’s legitimate interest. Access to personal data collected and used for quality control purposes is strictly controlled and limited to Qa Research employees on a need to know basis. Data collected for quality control purposes will not be passed on to Derbyshire Dales District Council or any third party. Qa Research only keep your data for as long as it is needed:

Telephone surveys

  • If you have been contacted by phone, Qa Research will record all calls from the moment the call is connected. Once Qa Research has explained its reason for calling you (to carry out research) and you have expressed an interest in taking part, Qa Research will ask for your consent to record the rest of the call. Qa Research will delete your data within 1 month of the end of the research project.

 

How your information will be kept safe

Qa Research use a wide range of technology to ensure that any personal data is processed, stored and transferred in a secure way. This includes encryption, password protection and limiting access to personal data to key staff only. Derbyshire Dales District Council also processes, stores and transfers data securely. Further information on how the District Council will process your personal information and your rights as a data subject can be found on our website

Your data will never be transferred to a country outside of the EU.

 

Your rights

  • Participation in research is voluntary. If you change your mind about taking part, any personal data will be deleted from any research database in which you are identifiable.

Under the GDPR (General Data Protection Regulation), individuals have rights over their personal data and Data Controllers have a responsibility to fulfil these rights – see ‘Contact’ below. Different rights apply depending on the legal basis being used for processing (for this research, the legal basis is ‘public task’).

For this research, your rights include;

  • Right to be informed – you have the right to be informed about the collection and use of your personal data.
  • Access to personal data – you can find out if Derbyshire Dales District Council or Qa Research is using or storing any personal data about you and ask for a copy of your personal data (called a ‘subject access request’).
  • Rectification of personal data – a right to have any personal data held about you corrected if it is inaccurate
  • Erase personal data (‘right to be forgotten’) – you have the right to object to our use of your data.
  • Object to processing – a right to object to the use and storage of your personal data. You do not have to give a reason for your objection.
  • Restrict processing – If you are concerned about the accuracy of your data or how it is being used you have a right to limit the way your data is used.

You have the right to make a complaint to the Information Commissioners Office (ICO) if you are unhappy with the way Derbyshire Dales District Council or Qa Research process your personal data. The ICO can be contacted at ico.org.uk or by calling 0303 123 1113.
 

Contact

If you have further questions about this research project

Derbyshire Dales District Council:

Contact Nancy Maitland, Economic Development and Tourism Officer, Derbyshire Dales District Council by telephone (01629 761103) by email (nancy.maitland@derbyshiredales.gov.uk) or by post: Derbyshire Dales District Council, Town Hall, Matlock, Derbyshire, DE4 3NN.

Qa Research:

Contact Michael Fountain, Director, Qa Research by telephone (01904 632039) by email (michael.fountain@qaresearch.co.uk) or by post: Mill House, North Street, York, YO1 6JD.

Or call the Qa Research free phone research hotline 0800 9809030

To fulfill your rights under GDPR (including to make a Subject Access Request) please contact Derbyshire Dales District Council by email (dataprotection@derbyshiredales.gov.uk) or by phone (01629 761245) or by post to Information Governance Officer, Derbyshire Dales District Council, Town Hall, Matlock, Derbyshire, DE4 3NN. We will respond to your request within legal time limits and in line with current data protection legislation. Normally, we will not charge for the fulfilment of your rights and would only do so when legally entitled to.

To check the credentials of any company that approaches you and asks you to take part in research, call the MRS Freephone Service, available seven days a week, 9am to 11pm, on: Free phone: 0800 975 9596

Further information on Privacy
Derbyshire Dales District Council’s Privacy Policy can be found here

Qa Research’s Privacy Policy can be found here

See the Information Commissioners Office (ICO) website for information on data protection and privacy: https://ico.org.uk/for-the-public/